FAQs

Shopping on our site is quick and easy:

1. browse the catalogue and click on the product you want
2. on the product details page select the size and colour you prefer
3. click on "Add to Shopping Bag"
4. a summary window will open. Click on "View Shopping Bag and check out"
5. enter the delivery address and payment information

You can check and change the contents of your Shopping Bag at any time and you can pay with any major credit card (MasterCard, Visa, American Express and PostePay), PayPal and Gift Card.

To save and share your favourite products you must be a registered user.

1. browse the catalogue and click on the product you are interested in
2. on the product details page select your preferred size and colour
3. click on "Add to Wishlist"

You can share your Wishlist with your friends and complete the purchase at any time. 

On the product details page, under "Sizes and fitting", you can consult the "Size Guide".

For more information please contact Customer Services.

No, you do not need be registered on our site to make purchases.

However, registration is fast, free, safe and gives you many advantages:

- receive updates on your order and check past purchases
- save your delivery preferences
- request returns and check your refunds online
- receive exclusive updates from the world of Weekend MaxMara

Due to system limitations, Weekend Max Mara is unable to make changes to orders once they have completed processing. Therefore, it is important to contact us as quickly as possible with any change requests. We kindly ask you to please check your shopping bag and all the information you provide carefully before completing your order.

In any case, you may request to return the item within 14 days of delivery of the order for any reason. 

In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the websit of the courier.

If you are a registered user, you can also follow the order directly in the "My Orders" section.

You can find the "Contact us" button at the bottom of every web page. By clicking on it, you will be provided with a phone number and a form to send an email.

Any costs relating to other forms of contact are non-refundable.