SHIPMENTS

Delivery is always free and is usually within 3-6 working days.

The products are delivered by the courier UPS from Monday to Friday during office hours. Dispatches and deliveries are not made on Saturdays, Sundays or national holidays.

Always choose an address where someone is available to collect the package. If you prefer to receive your order at the office or at a reception, please also indicate the name of the contact person.

On this site returns are also always free. You can find more information in the "Returns and Refunds" section.

In the order confirmation email there is the Tracking Number, a code that allows you to track the package in real time on the website of the courier.

If you are a registered user, you can follow your order directly from the "My Orders" section.

The courier will leave a note with their contact details. Contact the courier to find out if a further attempt at delivery will be made or if the order will be deposited at a collection point (access point).

If you do not contact the courier or do not collect the order from the collection point, after a few days the package will be sent back to our warehouse and you will be refunded.

We currently ship to:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom, United States.

Purchases may not be shipped to P.O. boxes, mail forwarding services, or any address outside of the United States. Weekend Max Mara will only deliver your package to the address provided when your order was placed. We are unable to re-route any packages as well as ship to hotels.

We do not deliver in the following areas:

Campione d'Italia Lugano Lake, Livigno
Azores
Madeira
French Overseas Departments
Canary Islands
Channel Islands
Gibraltar
Andorra
Balearic Islands
Ceuta
Melilla
Åland Island
San Marino
Vatican City

A signature is required for all orders over $700USD. Should you choose to waive the signature electronically through a My Choice UPS account, you will be solely responsible for any loss or damage once the package has been released at the address, per the UPS My Choice Terms and Conditions.